terms and condition

Terms And Condition

Effective Date: July 5, 2026

Welcome to VoiceBuy (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the VoiceBuy website, products, software, cloud services, telecommunications solutions, APIs, and related services (collectively, the “Services”).

By accessing our website or using any of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, you must discontinue use of our website and Services immediately.

1. About VoiceBuy

VoiceBuy provides cloud-based telecommunications solutions for enterprises, service providers, carriers, MVNOs, ISPs, and technology companies. Our portfolio includes, but is not limited to:

• Cloud PBX
• Hosted Softswitch
• Wholesale VoIP Solutions
• SIP Infrastructure
• Cloud IMS Platform
• VoWiFi Solutions
• eSIM Enablement
• SIP Trunking
• Voice APIs
• Telecom Infrastructure Services
• Managed Cloud Communications

The information presented on this website is intended for informational and commercial purposes.

2. Eligibility

You may use our Services only if:

• You are at least 18 years old.
• You have the legal authority to enter into binding agreements.
• You comply with all applicable local, national, and international laws.
• You are authorized to act on behalf of your organization where applicable.

3. Use of the Website

You agree to use this website only for lawful purposes.

You agree not to:

• Violate any applicable law or regulation.
• Attempt unauthorized access to any system.
• Distribute malware or harmful software.
• Interfere with website operations.
• Harvest or collect personal information without authorization.
• Misrepresent your identity.
• Use automated tools that overload our infrastructure.
• Copy or reproduce website content without permission.

VoiceBuy reserves the right to suspend or block users who violate these Terms.

4. Service Availability

Our Services are provided on a commercially reasonable basis.

Although VoiceBuy strives for high availability, we do not guarantee uninterrupted or error-free operation.

Maintenance windows, upgrades, force majeure events, network outages, third-party failures, and circumstances beyond our reasonable control may affect service availability.

5. Customer Accounts

Some Services require account registration.

You are responsible for:

• Maintaining the confidentiality of your credentials.
• All activities performed under your account.
• Promptly notifying VoiceBuy of any unauthorized access.

VoiceBuy is not responsible for losses resulting from compromised account credentials.

6. Commercial Agreements

Certain products and telecommunications services require separate commercial agreements, Service Level Agreements (SLAs), pricing schedules, or Master Service Agreements (MSAs).

Where such agreements exist, those agreements shall prevail over these Terms in relation to the specific Services provided.

7. Payments and Billing

Unless otherwise agreed in writing:

• Fees are billed according to your service agreement.
• Invoices must be paid by the due date.
• Late payments may result in service suspension.
• Taxes, duties, and regulatory fees are the customer’s responsibility unless stated otherwise.
• VoiceBuy reserves the right to modify pricing with reasonable notice where permitted by contract.

8. Telecommunications Compliance

Customers using telecommunications services are responsible for complying with all applicable regulations, including but not limited to:

• Telecommunications licensing requirements
• Anti-fraud regulations
• Numbering regulations
• Lawful interception obligations
• Emergency service requirements
• Carrier regulations
• International routing policies

Customers must ensure their use of the Services complies with applicable laws in every jurisdiction where services are deployed.

9. Acceptable Use Policy

Customers may not use VoiceBuy Services for:

• Illegal telecommunications activities
• Robocalling in violation of applicable laws
• Spam or unsolicited communications
• Fraudulent traffic generation
• Traffic pumping
• CLI spoofing where prohibited
• Denial-of-Service attacks
• Distribution of malware
• Illegal content transmission
• Activities that may damage VoiceBuy’s network or reputation

VoiceBuy reserves the right to suspend services immediately where abuse or fraud is detected.

10. Intellectual Property

All website content, including:

• Software
• Source code
• Documentation
• Graphics
• Logos
• Product names
• Text
• APIs
• Technical documentation

remain the exclusive property of VoiceBuy or its licensors.

No license or ownership rights are transferred through use of the website or Services.

11. Third-Party Services

VoiceBuy Services may integrate with third-party platforms including carriers, cloud providers, payment processors, SIP vendors, or external software providers.

VoiceBuy is not responsible for:

• Third-party outages
• External software defects
• Third-party security incidents
• Changes to external APIs
• Services outside our operational control

12. Confidentiality

Both parties agree to protect confidential information disclosed during the business relationship.

Confidential information shall not be disclosed to third parties except:

• As required by law;
• With written authorization; or
• To approved subcontractors under confidentiality obligations.

13. Privacy

Your use of the Services is also governed by our Privacy Policy.

VoiceBuy processes personal information in accordance with applicable privacy and data protection laws.

14. Disclaimer of Warranties

Unless expressly stated in a written agreement, the website and Services are provided on an “AS IS” and “AS AVAILABLE” basis.

VoiceBuy disclaims all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Error-free operation

To the maximum extent permitted by law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, VoiceBuy shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of revenue
• Loss of business opportunities
• Loss of profits
• Loss of data
• Service interruptions caused by third parties
• Force majeure events

Our aggregate liability shall not exceed the total fees paid by the customer for the affected Services during the preceding twelve (12) months, unless otherwise agreed in writing.

16. Indemnification

You agree to indemnify and hold harmless VoiceBuy, its affiliates, employees, directors, officers, and partners against claims arising from:

• Your misuse of the Services;
• Violation of these Terms;
• Violation of applicable laws;
• Infringement of third-party rights.

17. Suspension and Termination

VoiceBuy reserves the right to suspend or terminate Services if:

• These Terms are violated;
• Fraudulent activity is detected;
• Required payments are not received;
• Use of the Services poses security or legal risks.

Termination does not relieve customers of outstanding payment obligations.

18. Force Majeure

VoiceBuy shall not be liable for delays or failures resulting from events beyond reasonable control, including but not limited to:

• Natural disasters
• War
• Terrorism
• Government actions
• Internet outages
• Carrier failures
• Cyberattacks
• Power failures
• Pandemics

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to VoiceBuy’s principal place of business, unless otherwise specified in a separate written agreement.

Any disputes shall be resolved through the competent courts or arbitration where contractually agreed.

20. Changes to These Terms

VoiceBuy may update these Terms at any time.

Changes become effective upon publication on this page.

Continued use of the Services constitutes acceptance of the updated Terms.

21. Contact Us

For questions regarding these Terms and Conditions or our Services, please contact us through the contact information provided on the VoiceBuy website.