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VoiceBuy PBX

Mobile Unified Communication apps for Android and iOS

                                             

WebRTC web client

Desktop hardware phones

Telephony system

Phone numbers

Numbers from United Kingdom and 55 other countries, 8 000 cities. Geographical and tool-free. You woll get 1 main line for your business plus each user gets a geographical number from 60 country 

Multi device support

Never miss a call. Receive calls on mobile, desktop phone and web. All calls and chats are synchronised across all devices.

Multi location

Connect your remote offices with a single phone system. Create a unified numbering plan with branch prefixes. Use branches to group users based on their roles in the company, e.g. support, sales etc.

Conference calling

  • Create permanent or adhoc conferences.
  • Access from web or mobile apps.
  • Add people not from your company as guests so they can access the conference via web.
  • Allow external dial in through our access numbers.

Autoattendant

  • Handle calls professionally and efficiently.
  • Support for nested multilevel IVR scenarios.

Call recording

Record and archive all inbound and out-bound calls (excluding user to user calls). Listen directly on web or download as mp3 file. Enable/disable recording per user.

Extensions

Every teammate can be easily reached by dialing their 3-digit extension.

Unified voicemail

Pick up all your voicemails from any device.

Call park

  • Park calls to specific locations.
  • Pick up by direct dialing or with BLF.
  • Subbscribe to notifications on all parked calls.

Call groups

Direct calls to teams all at once or sequentially.

Fax

  • Park calls to specific locations.
  • Pick up by direct dialing or with BLF.
  • Subbscribe to notifications on all parked calls.

Greetings

  • Record from web.
  • Upload an audio file.
  • Text to speech.

Provisioning

Configure your desktop phones directly from web.
Define softkeys – BLF, speed dial, channels and more.
Contacts from server available in the phone.

Answering rules - Follow me and Do not disturb

Different rules based on the dialed number and/or the caller ID.
Direct calls to voicemail or to your colleague when you cannot answer calls.

Time based routing

Route inbound calls depending on the day of the week and time of a day.

Caller ID

Set caller ID for your outbound calls – it can be your verified mobile number, a DID or a company main line.

BLF

Subscribe to your colleagues’ phones so that you can pick up a call if they cannot.

Custom music on hold

Speed dial
Intercom

Company directory

Directory of all company employees.

Web contacts

Private web contacts.
Access to contacts from hardware phone.

Mobile contacts

Sync your mobile contacts with the Portal.
Option to share a number with company.

Click to meet

Chat, voice and video through a web link.

Messenger

Video calling & chats.
Document sharing.
Location sharing.
Media sharing – audio note, video recording, photo.
Contact vcard sharing.
Delivery cinfirmation, read (display) confirmation.
Typing indication.
Presence text.
Presence status.
Last seen information.
Profile picture.

Channels

Permanent communication channel on certain subject.
Channel profile picture.
Chat with up to 100 participants.
Support for all of the 1 to 1 chat features.
Detailed information on delivery and read status of each participant.
Audio conference.
Support for guest members invited via email.
Access for guests through web, a link is sent in welcome email.
Phone access through an access number with PIN.

Management

Call management.
Online account manager.